Constituent Success Stories

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem. Fill out this form to receive help with a federal agency. 

Here is a sample of our constituent success stories:

Daniel Fox from Carlsbad received help with the IRS.

Congressman Mike Levin and [staff] were able to achieve what accountants, lawyers and taxpayer advocates could not! They succeeded in getting the IRS to re-examine its improper personal income tax calculation from fiscal year 2010 and return money improperly seized over the past several years. I cannot praise [staff] enough. [Staff] was diligent in communicating with the IRS and not letting the matter stall. [Staff] also kept me apprised every step of the way. Because of her, I received back all of the improperly seized funds, and I can finally put to rest an issue no one else could resolve in over 8 years.  Thank you, [staff] and Congressman Levin!

James Frohling from San Clemente received help with Medicare.

It is reassuring to know that something still works in our country. After seven months of fruitless attempts to restore my Medicare Part B coverage, the office of Mike Levin was able to successfully restore it within a short time. I am deeply grateful to Mr. Levin and his staff.

Bonnie Calcagno from Oceanside received help with the FDA’s Center for Drug Evaluation and Research.

I am very grateful to Congressman Levin’s office who helped me with my brother’s health challenge by putting me in touch with the FDA’s Center for Drug Evaluation and Research.  Through expanded access they made it possible for my brother to have an alternative option should he continue to relapse when standard medical treatments were not helping him… Thank you Congressman Levin and [staff] for coming through when my brother and I needed help.

Julian Joshua from Dana Point received help with a federal agency.

Not everybody knows that one of the most important jobs of a US Representative is his or her role of facilitating interaction between constituents and the federal bureaucracy. This essential function has no connection with party politics. I have to give Mike Levin and his team top marks in this department. I recently had a seemingly intractable issue with a federal agency on a fairly complex matter. Although I was in the right, the agency staff put case in a drawer and after many calls issued an unfavorable disposition that showed they had not understood the legal provision in question. Within a few days of my asking Representative Levin to intervene, I received a phone call from a senior manager to come in that afternoon and 24 hours later the agency admitted their error and the matter was resolved in my favor. There is nothing like the magic words ‘ Congressional Inquiry’ to get the bureaucracy moving. All thanks to Mike Levin’s team for taking this up.

Diane Rogers from San Clemente received help with the Social Security Administration.

After months of struggling with Social Security to help my son be able to have his benefits reinstated, I contacted [staff] at Congressman Mike Levin’s office. If it weren’t for the Congressional Inquiry that was sent to Social Security, we would still be without my son’s social security benefits. Congressman Mike Levin went to bat for us. We are thankful.

Michael K. from Oceanside received help with the Department of Homeland Security.

Thanks again for your help. I don’t think ever I’ve called or interacted with any of my local representatives’ offices. This was a very positive experience and you were so great at going after a solution and finding ways to make this work for us. You far exceeded my expectations for the level of attention and follow up I hoped for.

Danielle and Robert Chirco from San Diego received help with Social Security and Medicare benefits.

As constituents of Mr. Mike Levin, we turned to him and his staff when we were having trouble getting back payment for my husband’s social security disability payments. My husband is a 28 year career Navy Special Forces combat disabled veteran that had waited over 2 years since his application for social security disability decision, entitlement, and any associated back pay. My husband finally got a favorable decision in January 2019 and he was notified via mail he was to start getting monthly social security disability payments and entitlement to Medicare in March of 2019 and February 2019, respectively. After many months of painful and inaccurate phone calls and numerous in person inquiries at the local social security office, it was now July 2019 and my husband had still not been paid neither his social security disability entitlements nor backpay. By this time, we were in a dire financial situation and at risk of losing our home of 16 years.

Feeling lost and helpless, I contacted Mr. Mike Levin’s office and spoke with [staff] to explain to her our situation and seek any assistance. [Staff] immediately called her contact at the social security administration at their headquarters in Washington D.C. and inquired about our situation and was able to get a clear answer that my husband would be receiving his backpay in 2 weeks. Two days after the 2 weeks had passed, we were finally paid. I was crying tears of relief and gratitude…

If it was not for the invaluable help and hard work from [staff] and Mr. Mike Levin, I believe that we would still be waiting for my husband’s backpay to this day, 10 months later. We are beyond grateful for what they accomplished for us.

Timothy Towner from Oceanside received help with a citizenship case so he could join the Army.

"Highly efficient, friendly, and professional office. Thank you!"

Doug Hansen from Carlsbad received help with an immigration issue:

"We are grateful to have such a fine person and helpful staff representing us—together you help make the world a better place."

Jerry Dowling from Vista received help with VA benfits:

"[Staff] from Rep. Levin's office helped me restore and increase my mother's benefites from the VA. Rep. Levin's letters to VA offices and [staff's] assistance was a tremendous help."

Cathy Andrews and Dane Bruhahn from Encinitas received help with a passport issue: “Representative Levin and his staff were responsive, caring, and extremely helpful in getting our issue resolved. We are incredibly grateful!”

Betty Wilson from Vista received help with international travel issues during COVID-19: “Congressman Levin and his staff were instrumental in arranging for transit documents in Colombia, working with the State Department to obtain these critical documents so that US citizens could catch a  humanitarian flight from Colombia to Ft. Lauderdale. Throughout this crisis, Congressman Levin and his staff were caring and professional and immediately responded to our pleas for help. We are eternally grateful for the help we received from Congressman Levin’s office. Your efforts brought four Americans home!  Good job!!”

A military family from Encinitas received help with Presidential Proclamations and immigration issues: “Our family is incredibly grateful for the assistance we received from the Member’s office. Even during COVID-19, the office helped us navigate Presidential Proclamations and immigration issues to get our aupair safely into the U.S. so that we could have childcare while military parent is deployed overseas and the other is a mission essential military member.”

Angelita Mason from Oceanside received help with a Social Security issue: “Congressman Levin, I cannot thank you enough for the help you provided for me. Your staff was awesome. She took care of my cry of emergency and the result was unheard of… Without your help, I probably homeless already. You provided me peace of mind. Thank you so much. Thank you.”

Chris Hendrickson from San Clemente received help with a federal pension issue:I could not be more impressed with the professionalism, responsiveness, and results this constituent received from Congressman Levin and his staff.”

Jerry Dowling from Vista received help with a Veterans’ Affairs issue: “[Staff] from Rep. Levin’s office helped me restore and increase my mother’s benefits from the VA. Rep. Levin’s letters to VA offices and [his staff’s] assistance was a tremendous help.”

John DeWitt in Bonsall received help with a passport issue: “I owe a huge debt of gratitude to Congressman Mike Levin and his staff for assisting me in securing my passport so that I can continue to pursue Sportfishing in Baja California waters.  I was frustrated to the point of severe depression over losing my only outlet.  Mr. Levin and his staff went to bat for me... I had never asked for assistance from an elected official in my 75 years, prior to this. I am so impressed with the professionalism and performance of Mike Levin and his wonderful staff.”

Cathy Jay in Cardiff received help with Social Security: "After 9 months and dozens of contacts with Social Security and Medicare, I asked Mike Levin's office for help. My issues were resolved in a matter of days."